Getting Started

​If you are a new client, you can begin by calling our main office line at 218-262-9880 or complete an online inquiry via Creative Solution's contact form. You can request a specific clinician if you already have an idea of whom you would like to connect with, otherwise we will connect you with the provider best fit for your needs.
If you would like to learn more about each clinician, please feel free to visit their page under the OUR TEAM tab to learn more. 

Please Note*
​At this time, some of our clinicians are not accepting new clients and others may need to waitlist. If you need assistance connecting to other providers in the area, please let us know in your message via phone or online inquiry form. Your patience is greatly appreciated. 

For immediate medical emergencies, contact your healthcare provider or call 911.
​For mental health crises, call or text 988.

First Appointment
What to Bring:

• Insurance card (if you were unable to upload this into your client portal).​
• Any in person forms (only if your clinician has provided these ahead of time).​

Getting Started:

The first appointment is intended to be relaxed and informative. Feel free to bring any questions, worries, or thoughts with you — they’re all welcome here. Your first session is a conversation and we’re here to make the process feel safe and comfortable as much as possible.

You can expect the first appointment to last 60-90 minutes. You will be asked questions about yourself, present concerns you have, history and background.
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For children, it is recommended that, if possible, to please leave child(ren) at home for your first visit unless instructed otherwise by clinician. Your provider will ask questions about child, concerns, any behavioral changes, along with child's history and background. 

Your clinician will invite you to the Client Portal via email where you'll receive a welcome email containing a Client Portal sign-in link. Prior to your appointment, please complete any intake questionnaires sent via client portal.

Communications from your clinician will come from the no-reply address [email protected]. To make sure these emails are delivered to your inbox, add this sender to your email contacts. 

Payment:
If you intend to use insurance as payment for services and have any questions regarding out-of-pocket expenses or coverage (copays, deductibles, co-insurance, etc.), please contact your insurance provider directly.

We do offer private pay rates (for those uninsured or those who opt out of using their insurance).
There is also a sliding fee scale application upon request for those who qualify.

You can access our fee schedule, sliding fee application, and more information about rates and options through our Billing and Payment Information page.